Chevrolet Payment Terms and Conditions

Thank you for your on-line payment to reservation or purchase of your Chevrolet Vehicle. Listed below are the Al Ghandi Auto Terms and Conditions.

  • Definition
    These terms and conditions (“Terms”) govern, set out and regulate your use of and visit to the AL Ghandi Auto and Chevrolet Website (the “Website”) on which they are posted and updated periodically. For the purpose of these Terms and wherever the context so requires, the terms and words ‘Seller’ or ‘us’ refers to the owner of this Website whose registered office is at AL GHANDI COMPLEX – NAD AL HAMER PO Box 1034 and ‘buyer’, ‘user’, 'you' and ‘your’ shall mean and include natural or legal person(s) who has or have agreed to visit the Website, register itself on the Website, act as a buyer or a seller or uses the Website in any manner whatsoever including persons browsing the Website (whether personally or on behalf of someone) and its content, posting comments or any content or responding to any advertisements or content listed thereon. These terms apply to every visitor or user of the Website, and this includes without limitation vehicle dealers, persons interested in buying or selling vehicles, agencies, fleet sellers, service providers, third-party consultants, vehicle repair shops, and other apps or users that may wish to integrate or connect with Chevrolet (whether now or in future).
  • Use of Website
    • You can use our Website to select, configure (if applicable) and order a vehicle.
    • You can also arrange to part-exchange your existing vehicle and could deduct any agreed part-exchange value from the total price of your ordered vehicle or, a part-exchange value will be applied directly to any financial deposit that may be required if you enter a bank finance agreement to purchase your ordered vehicle.
    • When you order a vehicle through our Website, you can either pay for your vehicle by cash, vehicle, or through a bank finance agreement which is all available on the Website.
    • A vehicle quotation based on your preferred payment method will be sent to your registered e-mail address. This does not guarantee vehicle reservation. A vehicle will be considered sold once payment has been fully received, or bank finance agreement has been finalized.
    • If you chose the vehicle to purchase and would not want to use the online process, you may contact us through email at or through phone at 04 519 0040.
  • Payment Terms
    • Vehicle payment
      • The buyer can opt to pay the vehicle in full by debit or finance agreement.
      • All online payments are subject to bank clearance.
      • An Order Confirmation email will be sent to your registered email address. This will serve as a valid sales contract between the Seller and the Buyer.
      • Buyer is liable and responsible for the settlement of all bank fees, processing fees, registration, Salik, delivery, and storage if delays occur during collection or delays in bank clearance.
    • Bank Finance Agreement
      • Seller will facilitate bank finance applications through our Website.
      • Loan application form will be provided online, and the buyer has to fill in the details and attach all necessary documents. Failure to provide complete documentation may result in a delay in the application.
      • The Seller is not responsible for the interest the bank wishes to charge or the amount of downpayment requested by the bank. This is regardless of whether Seller assisted in the bank application nor what was initially advertised or what was expected by the buyer.
      • Seller is not responsible for the number of finance tenures proposed by the bank.
      • Current finance option provided by the bank is based on a fixed interest rate only. A fixed interest rate does not change over the life of a loan, which means you pay the same amount each month. It also means you know with certainty the total interest that you’ll pay over the life of the loan.
      • Buyer is liable and responsible for the settlement of all bank fees, processing fees, registration, Salik, delivery, and storage if delays occur during collection or delays in bank clearance.
    • Reservation Fee
      • Reservation fee payment is processed online through a debit or finance agreement.
      • An email acknowledgment will be sent to your registered email address. This does not constitute vehicle reservation confirmation and can still be sold to any other party without buyer’s consent.
      • All reservations are subject to our acceptance based on vehicle availability.
      • Reservation Confirmation will be sent to your registered email address and your chosen vehicle will be reserved for 72 hours. One of our Sales Consultants will get in touch with the buyer for further process.
      • The reservation fee is fully refundable in the event of order cancellation within 72 hours of the reservation confirmation as mentioned in 3.3.4. The refund process will take five (5) working days.
  • Part Exchange Vehicle
    • You may use the Website to arrange the part exchange of your existing vehicle. Any agreed part-exchange value will be deducted from the total price of your purchased vehicle or, the part-exchange value will be applied directly to any financial deposit that may be required if you enter into a bank finance agreement.
    • Trade-ins are considered separate deals and will be governed by separate terms and conditions. Seller reserve the right to refuse trade-in or adjust the trade-in value if any defects are discovered. This shall not in any way have an impact on the vehicle sold by Seller.
  • Collection and Delivery
    • Vehicle delivery will be handed over to the buyer upon completion of all payments, formalities, and necessary checks. This process may take up to seven (7) working days.
    • You have the option to choose the delivery methods provided on our Website.
      • Collection from the dealership where the vehicle is currently located,
      • Collection from another dealership within the group; or
      • Delivery to your home address.
    • You will be responsible for all the costs related to delivery, should there be any.
  • Limitation of Liability
    The Seller shall not be liable for any all loss or damage suffered by the buyer more than the agreed purchase price. Nothing contained in these Terms and Conditions shall be construed so as to limit or exclude the liability of the Seller for death or personal injury as a result of the Seller's negligence or that of its employees or agents.
  • Intellectual Property Rights
    All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Seller, and the Buyer shall do all that is reasonably necessary to ensure that such rights vest in the Seller by the execution of appropriate instruments or the making of agreements with third parties.
  • Relationship of the PartiesNothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.
  • Force Majure
    The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may, without liability on its part, terminate the contract.
  • Visitor to our Website
    In an attempt to provide increased value, Seller may provide links to other Websites or resources. You acknowledge and agree that Seller are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly, or indirectly, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods, or services available on such external sites or resources. You are responsible for checking any terms and conditions, privacy statements, or other terms that apply to such external sites or resources.
  • Assignment and sub-contracting
    The contract between the Seller and the Buyer for the sale of the vehicle shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Buyer, without the prior written consent of the Seller.
  • Waiver
    The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.
  • Severability
    If any term or provision of these Terms and Conditions is held invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated .
  • Changes to the Terms and Conditions
    Seller reservs the right to change, modify, add to, or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is your obligation to periodically check these Terms and Conditions at the Website for changes or updates. Your continued use of this Website following the posting of changes or updates will be considered as notice of your acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates. Seller also reserve the sole and exclusive right to introduce new services, new features, and new models and update or withdraw any of the services, and Seller will not be liable to you in any manner whatsoever for exercising this discretion. You must refrain from using this Website if you do not agree to any of the changes made.
  • Governing Law and Jurisdiction
    This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates and the parties hereby submit to the exclusive jurisdiction of the Dubai courts
  • Consent
    The Buyer undertakes not to copy and/or duplicate the trademarks, pictures, and designs directly or indirectly in any way and to understand the legal implications thereof. Should you be found in violation of this terms and conditions, you understand that you will be held liable for all legal costs incurred by Seller, GM or GM Affiliates for any criminal or civil action or any legal action deemed necessary against you.